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Frequently asked questionsYour Questions About Mold Water Remediation, Answered Directly
Licence verification, crew size, service area and process - all covered here.
Credentials and Licensing
Mold Water Remediation Corp holds an active NY State mold contractor license.
Start here if you want to vet a restoration company before calling. These answers confirm the license details and our operating history.
Is Mold Water Remediation licensed in New York State?
Yes. Mold Water Remediation Corp holds NY State Mold Remediation Contractor License #24-6A4P4-SHMO. The Division of Safety and Health issues this credential, and you can verify it through the NY State Department of Labor. We do not use unlicensed subcontractors on remediation work.
Who owns Mold Water Remediation?
Kfir Lavi founded Mold Water Remediation in 2016 and serves as CEO. He directs daily operations across the five boroughs and nearby New Jersey. Call 212-470-7993 to discuss a complex building directly with company leadership.
How long has Mold Water Remediation worked in NYC?
The company launched in 2016 and serves residential and commercial properties. The crew has close to a decade of experience in co-ops and pre-war walk-ups. That building experience shapes how we scope and staff every job. Our about page covers the history in full.
Scheduling and Crew
Having the right details ready speeds up the initial building assessment.
These questions cover crew staffing and multi-floor response. Your information helps the dispatch team prepare the right equipment.
How many crew members respond to a job?
The Brooklyn dispatch matches crew size to your project scope. Mold Water Remediation employs 20 crew members, which allows flexible deployment. Describe the affected area fully so dispatch sends the right headcount.
Can you handle a multi-floor job?
Yes. We deploy simultaneous crews for multi-floor and multi-unit water emergencies. A parallel response limits damage when water travels through shared ceiling assemblies. The 20-person structure exists to support exactly that. Commercial restoration covers large-loss work in detail.
What information should I have ready when I call?
Have your building type, borough or city, and unit numbers ready. Tell the dispatcher if you already know the water source. Knowing about a pipe failure or a backup helps crews pack the right equipment.
Process and Timeline
Understanding the physical process helps you set reasonable expectations.
Here is what restoration looks like inside New York City buildings. These answers explain timelines and the clearance testing the law requires.
How long does water damage restoration take in an NYC apartment?
Most residential jobs run three to five days from extraction to verified dry. Larger or slower-drying jobs can run longer. We measure the timeline with moisture meters rather than a calendar, and pre-war plaster and masonry hold moisture far longer than modern drywall. Water damage restoration explains the full sequence.
What is the difference between water mitigation and water damage restoration?
Water mitigation stops active loss and limits further deterioration. Restoration then repairs the damage and returns the space to normal. Mitigation always happens first, and each phase produces its own insurance documentation.
Does mold remediation require post-clearance air testing?
Yes. New York requires an independent assessor for that testing, and the assessor cannot be the remediation contractor. Post-clearance testing confirms airborne spore counts have returned to acceptable levels. Crews take containment down only after a passing result.
What happens during a mold inspection?
A diagnostic inspection identifies the growth and the moisture source sustaining it. The independent inspector produces a written report with findings and recommendations. Our remediation team then works from that report to define the physical scope.
Service Area
We serve all five NYC boroughs and nearby New Jersey from one Brooklyn dispatch.
These questions confirm our coverage and explain how a single dispatch base reaches the whole region.
Do you serve all five NYC boroughs?
Yes. We take jobs across the entire city and complete projects in Brooklyn, Manhattan, Queens, The Bronx and Staten Island. We also cross into Hoboken, Jersey City, Newark and Paterson. We do not hand jobs to partner companies based on location.
Do you serve Manhattan as well as Brooklyn?
Yes. Manhattan is a primary service area for our crews. The Brooklyn dispatch sends licensed teams to Midtown, Harlem and Washington Heights regularly. Those teams work under the same NY State licence as every other job.
Where do you dispatch from, and how does that affect response times?
All crews work from 1419 Coney Island Ave in Brooklyn. Teams reach Queens via the Belt Parkway and the Bronx via the BQE, without routing through Midtown. A single base means fully equipped teams reach every neighborhood efficiently.
After the Job
Every completed project produces written documentation you can actually use.
Here is the paperwork you receive once our crews leave, and what it supports.
What documentation do I receive after a completed job?
Water damage clients receive start-to-finish moisture readings and equipment deployment logs. Mold remediation clients receive containment records and the independent post-clearance test result. We format all of it for property managers and insurance adjusters.
Can I use this documentation for an insurance claim or an HPD violation?
Yes. Property owners submit our paperwork when responding to HPD mold violations, and licensed remediation with documented clearance is what closure requires. Adjusters use the moisture logs to verify scope and timeline. Our guide to the NYC mold rules covers the process.
What if the problem comes back?
Call us. A recurrence almost always means the moisture source was never resolved, not that the removal failed. We return, re-read the affected area, and trace the source using thermal imaging and calibrated meters.
Have a question that isn't answered here?
Call 212-470-7993 or email contact@moldwaterremediation.com. Mold Water Remediation serves all five NYC boroughs and nearby New Jersey from the Brooklyn dispatch at 1419 Coney Island Ave.